| FAQ'S |
Q: I want to register on race day. What do I do?
A: Bring exact change ($45.00), check or credit card and be prepared to get in line to register.
Q: I have registered on-line and have my confirmation...but no race bib. What do I do?
A: Bring your confirmation and photo ID to the pre-reg. lines at Justin Herman Plaza on Sunday (7:15am - 8:45am) and we'll issue your bib, for timing and listing in the results. If you have your confirmation with you and we can't find you in our pre-reg. lists, we'll most likely issue you another bib.
Q: I have registered on-line but I don't have my confirmation and I don't have my race bib. What do I do?
A: We'll check our lists at the Guest Services tables at Justin Herman Plaza. If you have your confirmation with you and we do not have you in our lists, we will still give you a race bib.
If you did not bring your confirmation and we do not have you in our lists, we have no proof of your registration; you will then have to register and pay the $45.
Q: I thought I registered on-line but I didn't receive an e-mailed confirmation nor do I have proof that I have registered.
A: Your entry may not have gone through or been processed. Go to the Guest Services tables and we will check our lists. If we do not find your name, you will have to register and pay the $45.
Q: I've sent in my check and registration but didn't get any confirmation or my race bib. What do I do?
A: We'll check our lists at our Guest Services tables. If you have your cancelled check/proof with you and we do not have you in our lists, we will still give you a race bib. If you did not bring any proof and we do not have you in our lists, you will have to register and pay the $45.
Q: How do I get my t-shirt?
A: After you cross the finish line, make your way to the t-shirts tables. A volunteer will hand you one and mark your bib to show that you have received your t-shirt.
Q: I have registered but I can't attend. How do I get my t-shirt?
A: Please send your entire, unmarked race bib along with $4.00 to cover postage and handling and we will mail your shirt to you. Send to: Bridge to Bridge T-Shirt, c/o 55 Hawthorne Street, Suite 1100, San Francisco, CA 94105-3914. Please make checks payable to 'Bridge Run' and remember to include your t-shirt size.
Q: Where do I park at the start?
A: Participants can park for free in any of the Embarcadero Center garages. Give your race bib on the way out to the attendant, there will be a $10 fee. If you park on the streets, you need to check the meters carefully for restrictions.
Q: Will there be a bag check or lockers at the start for my sweats?
A: Yes, there will be a clearly-marked "sweats" check-in tent near the foot of Market Street and the volunteers there will put your sweats in a bag, mark it with your race number and will have it ready for you at the finish. The truck will be at the start until 8:40am or so. DO NOT CHECK VALUABLES NOT RESPONSIBLE FOR LOST ITEMS. BE GREEN bring your own reusable bag pre-marked with your bib #
Q: After the concert, how do I get from the finish back to the start?
A: We will have a number of shuttle buses which will take you back to the Embarcadero Center and they will run until all participants have returned to the start.
Q: Can I bring my dog? How about my baby stroller?
A: For the safety of your pet and that of the participants, we ask that you leave dogs at home. Jogging strollers are permitted in the 7K run/walk only.
Q: If I am not a registered runner and would like to buy Bridge Run
t-shirt, how do I do so?
A: Please write a check to "Bridge Run" for $20 and send to: Bridge to Bridge T-Shirts, c/o 55 Hawthorne
Street, Suite 1100, San Francisco, CA 94105. Make sure you include a note with your return address
and t-shirt size.
Q: How do I get a Bridge Run poster?
A: We will not mail posters, but if you can stop by KNBR Studios at 55 Hawthorne, Suite 1100, San Francisco, CA 94105 and pick one up for FREE. Office hours are 8:30 a.m. to 5:30 p.m. Monday through Friday.